Lowes Light Bulb Rebate Error
Just recently I purchased some floucent light bulbs at Lowes that were offered "free after rebate". I purchased 2 packs for myself (@ $7.98 a pack) and mailed the rebate in. However, I only received a rebate for $7.98 - 1/2 of what I was expecting.
Luckily I have a system I use to handle rebates and had copies of everything I submitted. The rebate details clearly state that there is a limit of 2 per household so I am still due $7.98.
I drafted a letter and included copies of everything I submitted. Heres the letter if anyone had the same problem:
PO Box 750000
El Paso, TX 88575-0336
On [Date] I purchased 2 packs of the Bright Effect Mini Twist Lightbulbs which your store had a promotional offer of a $7.98 rebate on each pack of bulbs. The offer was for a limit of 2 packages. I supplied the required information in my rebate request (see enclosed copies) but only received a rebate of $7.98. I believe the rebate request was incorrectly processed and I should receive an additional rebate of $7.98 for the 2nd pack of bulbs I purchased.
Please see enclosed copy of my rebate request and the stub I received with my partial rebate.
This is when rebates become a real pain. Rebate processing firms love to throw a myriad of conditions and exclusions into their rebate terms that help get them out of paying up. We will see how this goes.
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